The Younique Love It Guarantee
We're so confident that you'll love Younique that we guarantee your satisfaction with, and the quality of, all of our products. We've crafted our product guarantee policy to make purchasing Younique products easy and worry-free. If you don't love it, we've got you covered!
Within 14 Days of Purchase, No Questions Asked
If you are unsatisfied with our products for any reason, you may exchange them for equal value product credit, same-value exchange, or a full refund (less shipping & handling).
Within 15-30 Days of Receiving Your Products
You are eligible for a cash refund of 80% of the purchase price*, equal value product credit, or product exchange (less shipping & handling).
Within 31-90 Days of Receiving Your Products
You are eligible for equal value product credit, or product exchange (less shipping & handling).
*80% of the total amount originally paid for the product, including reduction in price due to the use of any product credits.
How to Return or Exchange a Product
In the event that you would still like to return or exchange your product, we've made it as hassle-free for you as possible. Please begin the process bystarting a new Support Request. A Younique Customer Support Agent will reply to you with instructions on how to proceed with your request.
Download the Full Returns & Exchanges Policy Document
Is there something I can help you with?
Younique Presenters are always here to assist you with any questions you have. Whether it’s how to best use the Moodstruck 3D Fiberlashes, how to host a party, if you have interest in starting your own Younique business, or which product is right for you. Sometimes these types of questions can be answered by your Presenter within a couple of minutes.
Younique Presenter
Need to Contact Support?
Click Here to Start a New Support RequestYounique Customer Support tries to respond to every request within 1 business day. Requests made on a Friday evening may not see a response until Monday or Tuesday the following week. Please reference hours of operation below.
Customer Support Hours
Younique Customer Support is available Monday-Friday, from 6 AM to Midnight MST. During that time, we offer the following schedules for each support method:
| Email: | 6 AM-Midnight |
| Phone: | 6 AM-6 PM, 801-207-9753 |
| Online Chat: | 6 PM-Midnight |
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